Shipments and Delivery
Bulk orders sourced directly from Kenya will be shipped directly to the customer according to the delivery details provided with the order. There are normally 1-2 ships leaving Kenya every month taking 2-3 weeks depending on the destination. You will be advised of the expected delivery dates but you are advised to allow for any unforeseen delays at port.
Packages are generally dispatched to the shipping agents within 24 hours of receipt of order and payment and are shipped with tracking numbers so you can follow the progress of your order.
Standard local orders within the UK will be delivered within 3-5 working days. If you prefer overnight delivery, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.